This event is hosted by the BRIGHT Leaders platform. 

*Please note, this event consists of four sessions on June 15, 16, 22, and 23, from 9:00am to 12:30pm. Participants must attend all four sessions in full*

Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.

What’s a Crucial Conversation?

A Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn critical, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results.

There’s a better way!

Crucial Conversations for Mastering Dialogue gives people the skills to step into disagreement – rather than over or around it – and turn disagreement into dialogue for improved relationships and results. Backed by 30 years of social science, Crucial Conversations for Mastering Dialogue represents the standard in effective communication. Participants will learn nine (9) powerful skills for working through disagreement to achieve better results.

This is an instructor-led course hosted live online via Microsoft Teams and consists of four (4) half-day sessions. Sessions will be held June 15, 16, 22, and 23 from 9am to 12:30pm. Participants must commit to attending all sessions in full. Participants who fail to attend the course in its entirety will not receive a completion certificate. Participants will receive a physical workbook and a copy of the bestselling book “Crucial Conversations”. Spaces are very limited, and a wait list will be created and used in the event a participant is unable to attend. This event is limited to faculty and staff. Participants must have a mic and camera to use in live online sessions. 

** This event is currently full. More dates for Crucial Conversations for Mastering Dialogue will be added to the calendar for Fall 2023. Keep an eye out in HR Forum or the HR Campus Connection Teams Group for dates. **