This event is hosted by the BRIGHT Leaders platform.

**Thank you for your interest in Crucial Conversations for Mastering Dialogue. At this time, the course and wait list are full. For those interested in this material, we recommend that you check out our BRIGHT Leaders Summer Book Club, where we will be reading Crucial Conversations: Tools for Talking When the Stakes Are High. **

*Please note, this event consists of four sessions on July 10, 12, 17, and 19, from 8:30am to 12:00pm. Participants must attend all four sessions in full*

Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.

What’s a Crucial Conversation?

A Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn critical, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results.

There’s a better way!

Crucial Conversations for Mastering Dialogue gives people the skills to step into disagreement – rather than over or around it – and turn disagreement into dialogue for improved relationships and results. Backed by 30 years of social science, Crucial Conversations for Mastering Dialogue represents the standard in effective communication. Participants will learn nine (9) powerful skills for working through disagreement to achieve better results.

This is an instructor-led course hosted live online via Microsoft Teams and consists of four (4) half-day sessions. Sessions will be held July 10, 12, 17, and 19 from 8:30am to 12:00pm. Participants must commit to attending all sessions in full. Your registration for July 10 reserves your spot in all four (4) half-day sessions. Participants who fail to attend the course in its entirety will not receive a completion certificate. Participants will receive a physical workbook and a copy of the bestselling book “Crucial Conversations”. Spaces are very limited, and a wait list will be created and used in the event a participant is unable to attend. This event is limited to faculty and staff. Participants must have a mic and camera to use in live online sessions.